Find out how to report a claim and what information you need to have beforehand. You can report a claim online or by phone, 24 hours a day, seven days a week.
Before you report a claim, you'll need to gather the following information:
This additional information may help us process your claim faster:
How you claim for vehicle damage depends on how you were involved in the incident.
You can report vehicle damage online if you are a:
When reporting your claim online, please enter the licence plate number for the vehicle involved.
For all other claims, please call us.
If only one piece of glass is damaged and you have no other related vehicle damage, then go directly to an ICBC Glass Repair Network facility.
For all other glass claims, you’ll need to call ICBC at the numbers listed above. Find out more about
glass and windshield claims.
You can file an online report if you've witnessed:
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