Report a claim​

Find out how to report a claim​ or make a ​witness report. You can report a claim 24 hours a day, seven days a week.​​​​​​​​​​​​​​​​ ​


System outage

Due to required maintenance, our online claims service will be unavailable from Saturday, May 25 from 10 p.m. to Sunday, May 26 at 4:30 a.m. You can still report a claim by phone at 604-520-8222 or toll-free at 1-800-910-4222. We apologize for any inconvenience and thank you for your patience.

Start your claim

Prefer to report by phone or need help?

Call us to report your claim

Already reported your claim?

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Logging in for the first time?

To report your claim online, you'll need to log in with your BC Services Card or online banking credentials. Watch our video about your secure log-in options.​