About ICBC

How to apply

Learn more about working with us, our recruitment process and what you’ll need to apply for a role at ICBC.  

Working at ICBC 

Roles are located throughout British Columbia. Many of them offer flexible hybrid work schedules that combine on-site and remote work, to support our employees in balancing their career and life commitments.  

We offer full-time, part-time and temporary roles, along with competitive benefits, training opportunities and a work environment that supports you to be your best.  

Here’s an overview of some (but not all) of our business areas:  

  • Insurance and claims: Providing insurance and managing claims are at the core of our business. Join the decision-makers and service providers who meet our customers' needs and thrive in a collaborative, goal-focused environment. 

  • Information Services: Join our diverse, talented and agile team of IT professionals, and gain invaluable experience innovating and delivering solutions that support all of ICBC's lines of business. 

  • Legal Services: Provide legal advice and services for ICBC. Put your knowledge, initiative, and communication skills to work with a team that makes a direct contribution to the company’s success. 

  • Customer Service and Administration: Whether you're the customer's first point of contact or working behind the scenes, these roles make serving our customers the priority. 

  • Communications and Marketing: Be part of a high-performing team of business communication experts who provide strategic advice and engage with external and internal audiences to tell ICBC's story. 

  • Finance, Audit, Investments and Treasury: Whether you’re looking at fine details or the big picture, our Finance, Audit, Investments and Treasury teams ensure ICBC’s continued financial strength and stability through strategic leadership, operational support, and the management of our investment assets. 

  • People, Culture and Sustainability: Contribute to our success as we support and empower our workforce. Be a part of a collaborative environment where your skills make a difference in shaping our company's thriving culture and employee experience. 

Why work with us? Learn more about our benefits, your opportunities for career growth, the meaningful work we do and our collaborative workplace.

Applying for a role 

When you’re applying for an opportunity, we’ll review your application using your resume, and your cover letter if provided. Some applications may also require you to fill out a questionnaire.  

After you submit your application online, you’ll receive an e-mail confirming that we’ve received it. If you’re shortlisted for the role, we’ll reach out to you directly for next steps. 

The time it takes to shortlist candidates and fill roles is affected by several factors, including operational requirements, team capacity and number of applicants for a particular role. As a result, we’re not able to provide universal timelines for shortlisting, interviews or offers.  

Contact us if you have questions about applying. 

Applying to a talent pool 

Currently, we accept applications to two talent pools:  

By applying to a talent pool, you’re becoming a member of our talent pipeline and may be considered for a variety of roles. We’ll try to match you to a suitable, available role; however, applying to a talent pool is not a guarantee of employment.  

After you submit your application, our Recruitment team will connect with you to get to know you, discuss your interests and experience and we’ll work to match you to current or future opportunities that complement your knowledge, skills and abilities.  

If you need adjustments

If you need any adjustments or accommodations during the application process, we want to help. Adjustments can include:

  • Interview locations that are accessible for people using wheelchairs and other mobility devices 

  • Assistive software  

  • Revised interview formats, such as phone or video 

Let us know what you need to support you doing your best work.

Submitting your application


  • Find the role you’re interested in and tailor your resume to it. If applicable, update your cover letter too. 

  • You’ll need to create a profile in our system to apply for any roles or to a talent pool. You can create a profile before applying or as part of your application to a specific role. 

  • You’ll need to verify your profile to proceed – we'll email you a verification code.

  • If you aren’t interested in a particular role just yet, you can still create a profile. 

  • Complete the required fields and upload your supporting documentation from your desktop, Google Drive or Dropbox. 

  • Save your application or click Apply to submit it.  

  • After you apply, we’ll confirm by email that your application’s been received. 

If you have any technical questions about your profile or applications, please contact Human Resources.

The recruitment process


You'll receive an e-mail confirming that we have received your application, and we will contact you if you are shortlisted for a position. You can also log into careers.icbc.com to see status updates on any open roles you’ve applied for. 

We encourage you to continue to update your profile and check our job postings regularly for positions that match your interests and experience. 

The recruitment process typically includes resume review, a telephone or virtual meet-and-greet with a Recruiter, and a more comprehensive conversation with the hiring team. Some roles require an assessment, and all roles will have the relevant pre-employment checks (such as reference, security checks and education, if applicable). 

Yes, you can.  

If you choose to delete it and apply for a role in the future, you’ll need to create a new profile.  

You can use the same email address you used in the previous profile; however, any applications and other information won’t be saved.