Find a Service Location

  • Print this page

​​​​​​​​​​​​​Your ICBC claims process

Find information to help you every step of the way.

Report and manage your claim
You can report a claim 24 hours a day, seven days a week.

You will be assigned a claims representative who gathers information about the incident and reviews the claim details.
Get your vehicle repaired
You can get a damage estimate at a repair facility of your choice. Once your car is at a repair facility, the facility is your main point of contact.​