Annual service plan report

Read a comprehensive report about ICBC's activities throughout the preceding year.

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Message from the Chair and CEO

Read highlights of ICBC’s 2018/19 performance, as approved by the Board of Directors.

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Report on performance

This section summarizes ICBC's financial and non-financial performance, and major events that occurred in 2018/19. It also provides financial outlooks for 2019/20 to 2021/22 and a summary of ICBC's actual performance relative to the 2018/19 to 2020/21 September Service Plan. ICBC's objectives and key strategies are summarized for each corporate objective, and the results for each performance measure are discussed.

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Discussion of results

The Discussion of results section provides an analysis of ICBC's financial performance, and complements the consolidated financial statements by providing context and prospective information.

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Consolidated Financial Statements