​​​​​​​​​Annual service plan report

Read a comprehensive report about ICBC's activities throughout the preceding year.

Download full 2020/21 Annual Service Plan Report​​​​

Message from the Chair and CEO

Read highlights of ICBC’s 2020/21 performance, as approved by the Board of Directors.

Read the full text of the Message from the Chair and CEO​​​​

Report on performance

This section summarizes ICBC's financial and non-financial performance, and major events that occurred in 2020/21. It also provides financial outlooks for 2021/22 to 2023/24 and a summary of ICBC's actual performance relative to the 2020/21 to 2022/23 Service Plan. ICBC's objectives and key strategies are summarized for each corporate objective, and the results for each performance measure are discussed.

Read the full text of the Report on Performance​

Financial Report

The Financial Report section provides an analysis of ICBC's financial performance, and complements the consolidated financial statements by providing context and prospective information.

Read the full text of the Financial Report​

Consolidated Financial Statements​​​​​​

Year in review

Short on time? Check out our Year in Review​, ​a companion to the Annual Report that is informative and easy to read.