Toll free in B.C., Canada and the U.S.
For inquiries regarding claims history or driver's abstracts, you can retrieve your records
online 24/7 or call during regular office hours from Monday to Friday between 8:00 a.m. and 4:30 p.m.
151 West Esplanade
North Vancouver, BC
Monday to Friday
8:30 a.m. - 4:30 p.m.
Locate a Driver Licensing Office or another service near you. See
DLO holiday hours.
Have a question?
Tip: You may want to check our frequently asked questions first.
Please note that if your question requires us to access your personal information, you will need to call us.
Join our panel
Join our Insight Panel to share your opinions on the products, services and policies that are most likely to affect you.
Customer phone surveys
Confidential phone surveys help us find out what we’re doing right—and what we need to work on. Your participation in a survey is entirely voluntary. If you’d prefer not to be contacted, add yourself to the Do Not Call list by calling the phone numbers listed above.