How to get served faster
During COVID-19, we've made it much easier to complete driver-related tasks online or by booking an appointment at a driver licensing office.
Some of our most popular tasks can be completed online. For example, you can book a
road test or a
knowledge test in just a couple of clicks.
Other services that can also be completed online or by phone are
paying certain tickets,
accessing your driving record and
updating your address. Visit icbc.com for more information.
Book an appointment at a driver licensing office
If you can't complete your task online, please book an appointment at a driver licensing office.
If you can’t complete your task online, are unable to book an appointment, or have health issues that prevent you visiting us in person, then try calling us.
Please note that our online booking tools feature the latest booking information. Our contact centre team are unable to provide any additional dates or times.
Toll free in B.C., Canada and the U.S.
|Greater Victoria ||
We accept collect calls.
Hours of Operation
Monday to Friday 8:00am to 6:00pm
Saturday 9:00am to 5:00pm
- Try to avoid calling on holidays or the day following a holiday
- Callback service is available